Why Choose TECHNOHOLIA?
01. RAaaS — Reliability & Availability as a Service
Technoholia ensures the continuous uptime of enterprise-scale content and retail ecosystems by leveraging deep experience with high-volume platforms like Woolworths’ Everyday Rewards. We provide expert management of complex DXP and CMS architectures, including Adobe Experience Manager (AEM) Cloud Service, Optimizely, Sitecore, WIX and Wordpress to maintain 100% operational stability. By integrating AIOps-driven monitoring via Dynatrace and New Relic, we proactively identify and resolve application-layer anomalies before they impact the user experience. This offering is backed by our proven track record of achieving six months of 100% uptime for critical digital properties.
02. ICaaS — Incident Command as a Service
Technoholia provides expert Incident Leadership designed for organizations facing high-pressure outages, driving rapid Mean Time To Resolve (MTTR) reduction. We apply ITIL-core governance and strategic stakeholder communication to manage major IT outages, ensuring transparency for senior leadership and operations managers. This service utilizes AI-enhanced diagnostic tools and proprietary dashboards to orchestrate cross-functional resolution teams during mission-critical failures. Our success in improving MTTR by 10% for core functions at Coles serves as the performance benchmark for this offering.
03. AIOaaS — AI Orchestration as a Service
This service from Technoholia focuses on the custom implementation of AI tools and automation frameworks tailored to an organization's specific operational needs. We specialize in creating AI-driven solutions that automate routine governance, monitoring, and reporting tasks, transforming standard IT environments into self-healing ecosystems. By leveraging our experience with cloud infrastructure on Azure and GCP, we build proprietary AI tools that streamline stakeholder alignment and data-driven decision-making. This service is the commercial extension of technoholia.ai, designed to help businesses integrate intelligent automation into their existing enterprise stacks.
04. PTaaS — Platform Transition as a Service
Technoholia offers a "White-Glove" migration service that streamlines the end-to-end lifecycle of transitioning legacy sites to modern, composable DXP solutions. We specialize in rapid go-lives, such as our achievement of migrating 128 medical center sites in six months or transitioning platforms from WordPress to Episerver in just 30 days. The service incorporates AI-assisted data mapping to reduce downtime and ensure a smooth deployment across distributed web platforms. We serve as the primary technical lead for client onboarding, ensuring all strategic goals and performance metrics are met during the transition.
05. CAaaS — Career Acquisition as a Service
This career-focused offering from Technoholia leverages our status as an Australian Citizen with ASIC, and WWCC clearances to mentor professionals entering the high-stakes IT market. We provide strategic coaching on navigating Australian compliance requirements and mastering technical interviews for roles in IT support, Cyber Security, Incident Management and Reliability Operations. The service utilizes AI-simulated interview scenarios based on real-world major incidents from 15+ years of experience at top-tier companies. Candidates gain the "Mission-Critical" mindset needed to succeed in enterprise-scale environments.